Frequently Asked Questions

You can reach us at any time:

We typically respond within 48 hours. 

Let’s stay in touch!  Sign up for our newsletter and you’ll receive 15% off your first purchase (through a discount code sent to your email).  

To see more of our accessories styled with different outfits, please visit our Instagram and/or Facebook pages: @isleofmy

Accessories make beautiful gifts and since they are often personal choices, we offer ISLE OF MY Gift Cards. 💝

To learn more or purchase them, please click here.

If you have any questions or issues applying your Gift Card, you can email us at:

We accept major credit cards including Visa, Mastercard and American Express. We also accept Interac, Apple Pay, Google Pay and ISLE OF MY Gift Cards.

Only one discount code, offer or promotion is valid per order.  

Discount codes are valid one time per user unless otherwise noted.

If you have any issues with your discount code, you can email us here.

All details related to free shipping and local pick-up options [in Toronto] can be found here.  

If you need further support, you can email us here.

All details related to our return policy can be found here

If you require further support, you can email us here.

We typically package and ship your order quickly (within 1-2 business days) so that you have it to enjoy!  

If you reach us before your order has been shipped, we will absolutely support you with any changes you wish to make.

Please email us quickly after placing the order:

Once an order has been shipped, our return policy will apply. 

We are a small but mighty team and we’re growing! 

Whenever we have new positions to fill, we will post the information here.  At the moment, we are looking for part-time Social Media support.

To learn more about our current positions or just get to know us, please reach out any time:

Community is very important to us – it’s the beating heart that keeps us going!  We partner with other organizations, not-for-profits, brands, and creatives in a variety of ways and we're open to exploring new collaborations.  


We'd love to hear from you. You can reach us at: 

The health and safety of our team, partners and customers is of the utmost important to us.  Our warehouse has taken increased health and safety precautions including wearing face masks, implementing regular breaks for hand washing & sanitizing, and sanitization of the facility on a regular basis.