Shipping Policy & Pick-Up
North America Shipping
We offer free shipping for orders over $100 (excl. taxes). For other orders, shipping rates will be calculated at checkout.
You will receive a shipping confirmation email with the tracking number as soon as your order has shipped.
Shipping timelines: we typically package and ship your items quickly (within 1-2 business days) so that you have them to enjoy! During site-wide promotions and the holiday season, orders can take up to 3-4 days. We ship from our Toronto, Canada warehouse.
Pick-Up in Toronto (GTA)
We offer the option to pick-up your package at our Toronto office (saving all shipping costs).
It's located in the Bay/Bloor area, which is 5 mins walking distance from Yonge & Bloor subway station [or 2 mins from Bay station].
Parking: you can park for free in the driveway for a few minutes.
How to arrange: select 'Toronto pick up' at checkout. Once you have paid for your products, we will email you to arrange pick-up timing. We always do our best to provide several options and accommodate your timing. If you have further questions, you can email us here at anytime.